We offer FREE STANDARD SHIPPING on ALL ONLINE ORDERS.
Standard Shipping on all orders
FREE FOR ORDERS OVER $30 $5 FLAT SHIPPING ON ORDER UNDER $30
3 – 5 business days
1 – 2 business days
Merchandise may be returned for store credit only, via emailed gift card code within 30 days of the date your order shipped. We unfortunately cannot offer money back due to the constantly changing inventory at The Lush Factor.
Returned items must be unworn and unwashed with the original tags attached. Returned items can be sent to: The Lush Factor 581 S Shady Bend Rd Grand Island, NE 68801
Items that appear to have been worn, have stains, pet hair, smell of smoke, etc. will be rejected and may be returned at the customer’s expense
If you believe you have received an incorrect or defective item, please notify us within 5 business days by sending a picture to email@example.com.
SALE ITEMS are final sale as we are trying to move merchandise to make room for new items
Hair accessories, jewelry, cosmetics, and/or belts cannot be returned.
Exchanges: Due to limited quantities per unique style we cannot guarantee an exchange. We can; however, issue you store credit and if the right size is/or becomes available you can use your store credit to purchase the item. We are not able to “hold” merchandise.